Our Policy

Terms and Conditions

Effective Date: 18 August 2026

Research Assist 360 LLC respects the privacy and confidentiality of its clients.

This Privacy Policy explains how we collect, use and protect personal information when you visit researchassist360.com, book a consultation, purchase a service, communicate with us or provide academic materials.

1. Who We Are

Research Assist 360 LLC is an academic consulting and postgraduate research-support business registered in Wyoming, United States.

For privacy enquiries, contact:

info@researchassist360.com

2. Information We May Collect

Depending on your interaction with us, we may collect:

Contact information

  • Full name

  • Email address

  • WhatsApp/mobile number

  • Country or location where relevant

Booking and transaction information

  • Service purchased

  • Appointment information

  • Order history

  • Payment status

  • Transaction references

Academic and professional information

  • CVs

  • Academic background

  • Research topics and ideas

  • Research proposals

  • Thesis or dissertation drafts

  • Journal manuscripts

  • Research questions

  • Literature reviews

  • Methodology documents

  • Questionnaires or interview guides

  • Research datasets

  • Statistical outputs

  • Qualitative analysis or coding

  • Supervisor feedback

  • Reviewer comments

  • University or journal correspondence

  • Statements of Purpose

  • Other materials voluntarily supplied for the requested service

Website information

Our website or service providers may collect technical information such as browser type, device information, IP address, cookies, and website activity where relevant.

3. Why We Use Your Information

We may use personal information to:

  • Provide the service you purchased or requested

  • Prepare for consultations

  • Review documents or research materials

  • Communicate about bookings and projects

  • Process and maintain transaction records

  • Provide customer support

  • Respond to inquiries

  • Improve our services and website

  • Prevent fraud or misuse

  • Meet applicable accounting, legal, or regulatory obligations

  • Send marketing communications where you have provided the required consent

We do not use a client's academic materials for unrelated commercial, publication, or marketing purposes.

4. Confidential Academic Materials

We recognize that research documents may contain original, unpublished, or sensitive work.

  • Materials provided to Research Assist 360 are used solely for the requested service and related service administration.

  • We do not sell client research materials.

  • We do not reuse one client's academic work for another client.

  • We do not publish client research, proposals, datasets, manuscripts, or other materials without permission.

  • We do not use identifiable client documents as public examples, testimonials, or marketing materials without permission.

5. Service Providers

We may use trusted third-party service providers to operate parts of our business, including website hosting, payment processing, email, communications, document storage, and professional productivity tools.

These may include, where applicable, providers such as

  • Hostinger

  • Stripe

  • WhatsApp/Meta

  • Email and cloud-storage providers

  • Other software tools reasonably required to provide the requested service

These providers may process limited information necessary to perform their functions.

Their handling of information is also subject to their own applicable privacy policies and terms.

6. Payment Information

Payments made through our website may be processed by Stripe or another payment provider.

Research Assist 360 does not need to receive or store your full payment-card number when payments are handled directly through the payment processor.

We may receive transaction information such as payment status, amount, transaction reference and limited payment metadata necessary to administer your purchase.

7. WhatsApp Communication

Where a WhatsApp number is requested during booking, it may be used to communicate with you about:

  • Your appointment

  • Documents needed for your service

  • Project updates

  • Questions relating to your purchased service

  • Delivery or follow-up concerning that service

Providing a WhatsApp number for service communication does not by itself constitute consent to receive marketing messages.

8. Marketing Communications

We may send promotional email or WhatsApp communications only where permitted by applicable law and where the required consent or other lawful basis exists.

Marketing may include research resources, service updates, educational content, or occasional offers.

You may withdraw marketing consent or unsubscribe at any time.

Stopping marketing communications will not affect essential communications relating to an existing booking or purchased service.

9. Sharing Your Information

We do not sell personal information or academic materials.

Information may be shared only when reasonably necessary:

  • With service providers supporting our business

  • To process payments

  • To operate communication or website services

  • To provide the service requested

  • To protect against fraud or misuse

  • To comply with legal obligations or lawful requests

  • Where you specifically instruct or authorise us to share information

10. International Processing

Because Research Assist 360 serves clients internationally and uses online service providers, information may be processed in countries different from the country where you live.

Where applicable, we seek to handle international processing in accordance with relevant data-protection requirements.

11. Data Retention

We retain personal information and academic materials only for as long as reasonably necessary for:

  • Delivering the requested service

  • Client follow-up

  • Maintaining legitimate business records

  • Payment and accounting requirements

  • Resolving disputes

  • Meeting applicable legal obligations

Academic documents that are no longer required for an active service or legitimate follow-up need will not be retained indefinitely.

Clients may contact us regarding deletion of materials, subject to any records that we are legally required to retain.

12. Your Privacy Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion where legally available

  • Withdraw consent where processing relies on consent

  • Object to or stop direct marketing

  • Ask questions about how your information is being used

Requests may be sent to:

info@researchassist360.com

We may need to verify your identity before acting on certain privacy requests.

13. Security

We take reasonable administrative and technical measures appropriate to our business to protect information against unauthorised access, misuse, alteration or disclosure.

However, no internet transmission, email system, cloud platform or electronic storage method can be guaranteed to be completely secure.

Clients should avoid sending unnecessary sensitive personal information that is not relevant to their requested service.

14. Cookies and Analytics

Our website may use essential cookies required for site functionality, checkout and security.

Where analytics, advertising or other non-essential tracking technologies are used, additional choices or consent mechanisms may be provided where required by applicable law.

15. Children's Privacy

Research Assist 360's services are primarily intended for university students, postgraduate researchers, and adults.

Individuals who are not legally able to enter into a contract in their jurisdiction should use our services only with appropriate parent or legal guardian involvement.

16. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, or legal obligations change.

The latest version will be made available on our website with its effective date.

17. Contact Us

For privacy questions, requests, or concerns:

Research Assist 360 LLC
Website: researchassist360.com
Email: info@researchassist360.com